Americans Home Warranty Privacy Policy

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Effective Date: 2/20/2025

At Americans Home Warranty, your privacy is important to us. This privacy policy outlines how we collect, use, and protect your personal information when you interact with our website, services, or communication channels. By using our website, you agree to the terms outlined in this privacy policy. If you do not agree, please refrain from using our site.

1. Information We Collect

We collect personal information that identifies you, such as your name, address, phone number(s), and email address when voluntarily submitted by you. This information is primarily used to provide you with accurate home warranty quotes and assist with any customer care issues that may arise.

The state of residence is specifically used to determine your home’s eligibility for coverage.

2. Use of Information

Your personal information may be used for the following purposes:

To respond to specific inquiries and customer care issues.

To provide you with marketing communications about our services, promotions, or updates (with your consent).

To send transactional notifications regarding your account or services.

To analyze and improve the functionality of our website and services.

We do not knowingly collect information from children under the age of 13. If we discover that a child under 13 has provided personal information, we will delete it promptly.

3. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us identify you as a return user and track your navigation across the site. These cookies may also be used by third-party advertisers for targeted advertising based on your prior activity on our site. You can manage cookie preferences via your browser settings.

4. IP Address

We log the IP addresses of visitors to our website for diagnostic and administrative purposes. Your IP address is not personally identifiable information but may provide general data on your location, connection, and Internet Service Provider (ISP).

5. Security

We employ industry-standard security measures to protect your personal information from unauthorized access. However, no method of transmission or storage can be 100% secure, and we cannot guarantee the absolute security of your information.

6. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with trusted partners and service providers to help fulfill warranty services, process payments, or send marketing materials. These third parties are obligated to keep your information confidential.

7. Returns and Refunds for Partner Sales

Any returns or refund requests for products or services purchased through our sales partners must be addressed directly with the partner. Please contact the sales partner using the contact details provided during the sale or as listed on the documentation received. For refunds or returns, please reach out directly to them for assistance. For your convenience, you may also contact the partner through the details provided in your sales agreement or on the website.

8. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect new practices or changes in our services. Significant changes will be posted on our website with an updated date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this privacy policy or wish to update your information, please contact us:

Americans Home Warranty

Phone Number: 844-590-952

Email Address: sales@americanshomewarranty.com

Mailing Address: 48 Blanche Ct, Dumont, NJ 07628

You can also opt-out of marketing communications by following the unsubscribe instructions in our emails or contacting us directly.

10. Link to Omega Home Warranty Privacy Policy

For your reference, you can review the privacy policy of our partner, Omega Home Warranty, by clicking here: https://omegahomecare.com/privacy-policy/